It's why CarolinaConnect is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. Sign up today! Select your issue or inquiry from the menu. What is the difference between the SmartHub web portal and mobile app? Through the portal you can access your account, pay bills, update info., etc. Below is an interactive version of your monthly bill. There are no service interruptions reported at this time. What are the benefits of using the app? For other payment options, click here. First there was cable. To log in and manage your account pleaseclick here. 24/7 Bill Pay. Residential IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. When you sign up, you have a number of ways to access and monitor your account information such as usage and balance status helping you to better understand what is using electricity on a daily basis so you can manage usage and make your money go further. How do I install anduse SmartHub on my Android devices? Do I have Luminet, Standard, Air, or Rural Service? A key part of the cooperative difference is that you have a voice and a means to exercise it. Locations BEMC Headquarters. Brunswick Electric Membership Corporation. Phone: 336-356-8241 Toll-Free: 800-682-5903 Pay By Phone: 888-223-2059. Sign up for email, text and mobile notifications. You put money into your Advance Pay account and as you use electricity, the cost of the usage will be deducted from your Advance Pay account balance daily. By enrolling in Auto Pay, you authorize [name] to withdraw funds from your selected account to pay your monthly bill on the due date. On the app, select Pay My Bill icon. Check your junk mail if you dont see the temporary password email. Do I have to sign up or re-register for it? New users should follow the registration prompts at theSmartHub website. Instead of receiving a paper or an electronic bill each month, usage is calculated daily. What happens if my temporary password doesnt work and/or Im locked out before I can register? OpenIdLogin Application. Weve got solutions to track your energy usage to avoid a surprise bill. We serve over 100,000 member-accounts in Berkeley, Charleston and Dorchester counties. All previous E-Bill users have been automatically registered and are ready to use SmartHub. Manage your account on the go from anywhere at any time! On the app, select the Pay My Bill icon. SmartHub isour online account portal and smart phone and tablet app. Residential Board Districts The e-mail includes a link for easy navigation to your billing information. Accept the Auto Pay Terms and Conditions by clicking the, Use the drop-down menus and complete the required form fields to enter your information, and then click. Pay your bill online. CarolinaConnect provides internet service through the fiber optic network built by its partner electric cooperatives, which may or may not charge one-time installation fees. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. The free, secure mobile app is available to download and install on mobile devices and tablets. 866-934-6830 Report Outages. You can rest assured that your payment will always be made on time and it saves you from having to write a check and mail it in every month. All of these changes are within the normal operating budget of the cooperative. You will receive another temporary password, and you can try again. Follow the steps to set up your online account. History: About WEMC As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. Making payments through SmartHub is fast and easy. Stand by, We are processing your payment. Commercial Learn how to set up the skill or view and download commands and tips on interacting with Berkeley Electric through your smart home device. Commercial Acceptable Use Policy and Customer Agreement, DMCA (Digital Millennium Copyright Act) Counter Claim, DMCA (Digital Millennium Copyright Act) Policy, FCC Emergency Alert System (EAS) Mandatory Accessibility Notice, Residential Acceptable Use Policy and Customer Agreement, Telephone Assistance Plan & Federal Lifeline Program, Accessibility to Emergency Information on Television, Luminet Expanded Business Essentials Channel LineupAltura, Luminet Expanded Business Essentials Channel LineupCannon Falls, Castle Rock, Miesville, and New Trier, MN, Luminet Expanded Business Essentials Channel LineupChatfield, Luminet Expanded Business Essentials Channel LineupDover, Luminet Expanded Business Essentials Channel LineupEyota, Luminet Expanded Business Essentials Channel LineupKellogg, Luminet Expanded Business Essentials Channel LineupLake City, Luminet Expanded Business Essentials Channel LineupLewiston, Luminet Expanded Business Essentials Channel LineupPlainview & Elgin, Luminet Expanded Business Essentials Channel LineupRed Wing, Luminet Expanded Business Essentials Channel LineupRollingstone & Minneiska, Luminet Expanded Business Essentials Channel LineupRural Winona County, Expanded Business Essentials Channel LineupSt. Download App and Register for SmartHub on Mobile Device (pdf), You can then choose your preference by selecting On or Off for paperless billing, Then, you can select On or Off for paperless billing, Click Manage Contacts to add or change email address and phone numbers, Click on Manage Notifications to update/change SMS and email alerts, Select Text Message and/or E-mail options. Download SmartHub for free at the Apple Store or Google Play. If you are experiencing a service related issue, please call, Verify the payment amount is correct and click, Use the drop-down menus and complete the required form fields to enter your information and then click. Advanced Metering Infrastructure (AMI) Information, Tree Maintenance & Right of Way Information, A Message from Claverack about Alternative Energy, Click Here for the Latest News on Revolution Broadband. Now you can connect with Berkeley Electric Cooperative through SmartHub and your smart home devices like your Amazon Echo or Google Home. Select preferred notification method (Text or Email) and fill out the appropriate notification information based on your selection. You can sign up online by registering as a "New User" at the top of the homepage or you can download the Smarthub app for free from the App store on your mobile device. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet. 866-934-6830 Report Outages. You can add multiple bank accounts and cards under your stored payment accounts. Simply use your existing log-in information. OpenIdLogin Application. That's why we want to make certain you understand all the components of your electric bill. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. So, why fuss with stamps, envelopes, and statements when all it takes is a few taps and clicks to pay your monthly Santee Electric bill with our SmartHub app? To join our list, please select your local co-op below. Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. The next time you need to pay your bill, it will only take a couple of clicks. Manage your account by calling 1-877-833-3661. Loading Mid-Carolina Electric Cooperative SmartHub Application. What is Auto Pay and do I need to sign up for it? SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. Your new account number will be listed on your latest bill. Report Outage SEC's SmartHub app includes a personal password-protected gateway and secure socket . Once you have your text and/or email addresses set up, do the following: Auto Pay is a convenient option to pay your bill each month. Report an outage When buying and, Wake Electric is prepared to respond to any winter weather impacts, and you should also take steps to prepare before, The New Year is here and Wake Electric wants you to add saving energy and money to the top of, As record inflation continues to result in steep increases in the price of gasoline, groceries and other everyday goods, the, How to Purchase Solar Renewable Energy Credits, Touchstone Energy Sports Camps Scholarships, Call 919.863.6300 or toll free 800.474.6300. download our handy guide by clicking here. These enhancements are ways we can provide a higher level of member satisfaction for the majority of our members. A message can be sent to your email address Once you log in to SmartHub with this temporary password, you will be prompted to change your password. Carolina Country Newsletter; Publications & Reports. GO. Choose which contact method you would like to use. Upload, download and transfer data at lightning fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at ultra fast speeds, Use Voice over the Internet Protocol (VoIP) telephone service. Accept the Terms and Conditions then follow the instructions. Yes. (888) 850-6770 Toll-Free. Should I expect a rate increase now? Please have your account number ready when making a phone payment. It is provided as an option for your convenience. Whiteville, NC 28472 SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. Mon-Fri. 8:00 am 5:00 pm, 795 Ocean Hwy W (Hwy17) Account Login You can choose to participate in paperless billing, which sends bill statements to the email address on your account. With our Equal Payment Plan, we average your past usage and projected future energy costs, then bill you that amount monthly. Theres no need to call the office, just let us know about the issue with a few clicks. You can report a power outage by calling [phone number] or reporting an outage through the [name] website at [url] or mobile app. SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. A free SmartHub application for your smart phone Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446 . Pay Bill Any current balance on your account must be paid in full before you can sign up for Budget Billing. What makes our service different? View monthly electricity usage and history, including . Why did you make all these changes? You will receive a low balance alert via the method that you choose: An In Home Display (IHD), which requires a refundable deposit How do I avoid being scammed by another party when being asked about SmartHub and my new account number? Now there is fiber. Santee Electric will then automatically deduct the amount of your bill from your checking account each month. How do I set up stored payment methods, such as a credit card? Mobile devices do offer you the ability to store your login information for apps installed on the device. 800-842-5871 CarolinaConnect is committed to bringing you the best internet access available at prices you can afford. Allows you to pay electronically using a Visa, MasterCard, Discover or American Express card or an electronic check transaction. Two-Factor Authentication is now enabled. If you plan to enroll in the Auto Pay Program, youll be required to provide a stored payment account to pay your [name] bill. Locate your new account number (instructions below) and get registered! 2. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. That is why we offer the SmartHub account management app. Management Team Youll also be able to see important notices with SmartHub. Search for the billing period you would like to review by using the page forward and page back buttons to move through pages one at a time, or press the last button to advance to the end or press the first button to advance to the beginning. Click the Settings icon in the lower right-hand corner. Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? Find out more about how to EMPOWER YOURSELF and your cooperative. (modify as needed for your registration process): The Easy Pay system accepts AMEX, Discover, MasterCard and Visa. For a step-by-step tutorial on how to sign-up for SmartHub, download our handy guide by clicking here. Web Mail; About Us; Careers; TV Advertising; West Carolina Tel. Learn how to. Set up notifications. View your billing history. As an electric cooperative, we are owned by the members we serve. The budget bill only works if you pay your bill promptly every month. Phone: (804) 333-3621. If using an existing stored payment method. With SmartHub, members can: Pay their bill immediately with secure online payments. Address: 85 St. Johns St. Warsaw, VA 22572-0288. It's why. Search SmartHub (not case sensitive but must be all one word). As you work down this page, youll complete the following checklist and be on your way to managing your account like never before! Notification can be sent by telephone call With SmartHub you can: Pay your bill. Your household may be eligible for a monthly benefit of up to $30 towards your broadband services with the Affordable Connectivity Program. Mobile devices do offer you the ability to store your login information for Apps installed on the device. Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages. Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. Select the Energy Use icon to view your energy use. You will receive a message that indicates your information was saved successfully. Sign up to access our Self Service site on the login page for SmartHub. Contact our office. (803) 749-6555 Contact SmartHub My Account Payment Options Payment Assistance Pay As You Go Start Service About My Bill Rates & Regulations Account Forms LogIn One-Time Payment Member Benefits Capital Credits Rate Structure On-Bill Financing Co-op Connections In the Know Products & Services Fiber Optic Internet Outdoor Lighting Energy Advice Locations BEMC Headquarters . (Note: You will need your Customer Number, which you can find on your last bill.). We then average your actual usage over the past 12 months, using a calculation developed by our billing department. Or, simply complete the Bank Draft Authorization Form. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! Yes! Verify payment amount and payment due date are correct. You can also select the Make Payment button to view payment options for your accounts. Now you can save on time and money when you sign up for bank draft. From superior performance and affordable pricing to increased privacy and unrivaled customer service, CarolinaConnect offers electric cooperative members the ability to: Fiber optic cable allows usto transmit data at speeds that far surpass DSL and satellite plans, wireless, and cable modems. 910-457-9808. Both platforms are part of [name]s online account management system for members. SEC is hosting its next blood drive on April 6, 2023. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. If you have yet to sign up for any kind of online bill payment account, simply click on the New User link under the Pay/View Bill link and follow the prompts to sign up for an online account. Click to check out how to manage your notifications. Commercial. 2023 Claverack Rural Electric Cooperative, Inc. All Rights Reserved. For more information about the SmartHub app please visitwww.smarthubapp.com. Email: name [@]domain.com. Check your daily and monthly kWh use. iOS (iPhone, iPad, or iPod Touch):Download Here View daily usage. After clicking on the New User button, type your billing account number, last name or business and email address in the requested fields. Board of Directors contact your local member services representative. When logging in directly through Smarthub, the link to the Member Portal can be found on the bottom left menu of the Smarthub landing page. There are no lengthy telephone menus to navigate and youll be connected with a real person whos there to help you. Bill Pay Convenient and Efficient . Whiteville District Office. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. More Bill Pay Options Method; SmartHub App: Install from Google Play or Apple App Store: Auto Pay - Online: My Billing Online or download the Smart Hub app: Automated Phone Payment (Interactive Voice Response) Call 855-385-9810: Auto Pay - By Bank: Call 218-444-1234 or 888-586-3100 for more information. To qualify for this service you must be a residential customer with an acceptable credit rating and you must have had continuous service at your present location for a minimum of 12 months. SECs SmartHub app includes a personal password-protected gateway and secure socket layer that guarantees your information remains confidential, so you never have to worry. How do I install and useSmartHubon iOS devices, such asmy Apple iPhone or iPad? Download the free SmartHub app for your Apple or Android device. Through the power of our fiber optic network. No. You can view the status of your request or inquiry on the website. An email notification will be sent to you each month when your bill is issued, and you may elect to pay it on SmartHub using AMEX, Discover, MasterCard, Visa or a personal checking account. The Web version allows you to register your accounts to receive notifications for account milestones, such as an approaching or a missed due date. Advance Pay members never pay a late charge, disconnect fee, or reconnect fee. Carolina Country Newsletter; Publications & Reports. Please contact our office at 1-800.474.6300 or 919.863.6300 with any questions. 24/7 Bill Pay. All Rights Reserved. Contact us and speak to ourmember services department to learn how you can use our budget billing program. To enter the SmartHub portal, click here. Enter required information, click Continue, and then click Save. You can, with Mid-Carolinas Pay As You Go program, allowing you to pay for your power how and when you choose. Who is paying for all these changes? 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